Shipping policy
Shipping Policy
Last updated: [Insert Date]
Thank you for shopping with Spirits Prime (operated by VREH DIGITAL LLC). We are committed to delivering your order quickly, securely, and with full transparency.
1. Shipping Destinations
We currently ship to all 50 states within the United States. We do not ship internationally at this time.
2. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or US federal holidays will be processed on the next business day.
3. Shipping Times
Estimated delivery times after processing:
- Standard Shipping: 3–7 business days
- Expedited Shipping (when available): 2–4 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather, or other circumstances beyond our control.
4. Shipping Costs
We are proud to offer free standard shipping on every order within the United States, with no minimum purchase required. Expedited options, when available, will display their cost at checkout.
5. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
6. Address Accuracy
Please make sure your shipping address is complete and accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately at support@getspirits-prime.store.
7. Lost or Delayed Packages
If your package has not arrived within the expected delivery window, please contact us. We will work with the carrier to locate your order or arrange a replacement if necessary.
8. Damaged Packages
If your order arrives damaged, please email us at support@getspirits-prime.store within 7 days of delivery, including photos of the damage. We will send a replacement or issue a refund at no additional cost.
9. Contact Us
VREH DIGITAL LLC
2335 E. Atlantic Blvd STE 200
Pompano Beach, FL 33062
Email: support@getspirits-prime.store