Widerrufsrecht

We stand behind every product we sell. If you are not completely satisfied, we're here to help.

Eligibility

  • Returns accepted within 30 days of delivery date.
  • Items must be unused, unwashed, and in original packaging with all tags attached.
  • Digital products and downloadable items are non-refundable.

How to Request a Return

  1. Email us at [YOUR-EMAIL@domain.com] with your order number and reason for return.
  2. We will respond within 2 business days with return instructions.
  3. Return shipping is free — we will provide a prepaid return label.

Refunds

  • Once we receive and inspect your return, we will notify you via email.
  • Approved refunds are processed within 5–7 business days to your original payment method.
  • We do not issue refunds to a different card or account than the one used at purchase.
  • Shipping charges are non-refundable unless the return is due to our error.

Exchanges

  • We only replace items if they are defective or damaged upon arrival.
  • To request an exchange, email [YOUR-EMAIL@domain.com] within 7 days of receiving your order.

Damaged or Wrong Items

  • If you received a damaged, defective, or wrong item, contact us within 48 hours of delivery with photo evidence.
  • We will cover all costs for return shipping and send a replacement or full refund at no charge.