Widerrufsrecht
We stand behind every product we sell. If you are not completely satisfied, we're here to help.
Eligibility
- Returns accepted within 30 days of delivery date.
- Items must be unused, unwashed, and in original packaging with all tags attached.
- Digital products and downloadable items are non-refundable.
How to Request a Return
- Email us at [YOUR-EMAIL@domain.com] with your order number and reason for return.
- We will respond within 2 business days with return instructions.
- Return shipping is free — we will provide a prepaid return label.
Refunds
- Once we receive and inspect your return, we will notify you via email.
- Approved refunds are processed within 5–7 business days to your original payment method.
- We do not issue refunds to a different card or account than the one used at purchase.
- Shipping charges are non-refundable unless the return is due to our error.
Exchanges
- We only replace items if they are defective or damaged upon arrival.
- To request an exchange, email [YOUR-EMAIL@domain.com] within 7 days of receiving your order.
Damaged or Wrong Items
- If you received a damaged, defective, or wrong item, contact us within 48 hours of delivery with photo evidence.
- We will cover all costs for return shipping and send a replacement or full refund at no charge.